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Returns

Just in case what you ordered does not quite work for you, we’ve got you covered. Feel free to return new and unused item(s) in their original packaging within 14 days of delivery. To send your item(s) back to Harcolby for a return, please follow the quick and easy steps listed below.

 

Step 1: Use the included return form sent with your order.

Step 2: Select the item(s) you wish to returns as well as the quantity.

Step 3: Ship the item(s) and return form back to us.

 

Customer is responsible for shipping charges to return item(s). Please be sure to obtain a tracking number when shipping your item back as we require one to process your return. Items shipped back to us for a return without a tracking number will not be processed. Returns must be postmarked no later than 14 days from the order delivery date. Returns received that have been postmarked after 14 days from the order delivery date will not be processed.

If there is an issue with your order or your merchandise was damaged during shipping, please contact us within 7 days of receiving your order.